Returns & Exchanges
At Raye, we want you to love every piece you wear, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our seamless process ensures your wardrobe remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original box or mailer, ensuring all designer tags remain attached and the garment is in its original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.